24hrdoc Brand Facts
24hrdoc is a U.S.-based telehealth service that provides access to affordable medical care and prescription treatment online, 24 hours a day, seven days a week. It covers 56 conditions in urgent care, men’s health, women’s health, sexual health, and dermatology. It also provides online prescription refills.
Starting at $39.99
The consultation fee starts at $39.99. Patients complete a brief health assessment, and a licensed medical provider reviews the information to determine the appropriate treatment. However, 24hrdoc isn’t a pharmacy and doesn’t sell medications or ship prescriptions. If they approve the prescription, it’s sent to the patient’s preferred pharmacy.
24/7
Always available
$39.99
Starting consultation
56
Conditions covered
3
Simple steps
What 24hrdoc Is
24hrdoc is a telehealth service that connects patients in the United States with a licensed medical provider for assessment and, when clinically appropriate, prescription treatment. It’s affordable, convenient, and operates without insurance. The service is available 24 hours per day.
However, 24hrdoc isn’t a pharmacy and doesn’t keep or ship prescriptions; it sends approved prescriptions to the nearest or your preferred pharmacy.
- Licensed, board-certified medical providers
- No insurance needed
- Available 24 hours a day, 7 days a week
- Prescriptions sent to your chosen pharmacy
Who Provides Care
24hrdoc connects patients with licensed medical providers for assessment. They take the time to read each patient’s health records, think about their treatment options, and decide if a prescription is necessary.
Providers can approve or decline treatment based on their clinical judgment. Patients can’t prescribe medication or choose their own dosing instructions. 24hrdoc connects patients with licensed medical providers who can review the patient’s condition and recommend treatment.
- Every request is individually evaluated
- Treatment and dosing set by the provider
- Approve or decline based on clinical judgment
- Paying doesn’t guarantee a prescription
Access and Model
24hrdoc is open 24 hours a day, allowing patients to seek treatment without an appointment. The service uses a direct-to-consumer payment model, where you pay out of pocket for your consultation.
You don’t need health insurance, as 24hrdoc doesn’t submit claims. General consultations begin at $39.99, with no copay or hidden charges. Weight-loss programs have different prices, which patients can check on the relevant service pages.
- No insurance needed; no claims submitted
- Consultations from $39.99
- No copay or hidden charges
- Weight-loss programs priced separately
Patient Safety and Compliance
24hrdoc ensures a licensed medical provider reviews each patient’s health information before approving a prescription. Providers assess whether the requested medication is appropriate and determine the treatment and dosing instructions. They can decline a prescription if it doesn’t meet the patient’s medical needs.
24hrdoc is a LegitScript-certified telehealth provider with a HIPAA-compliant privacy policy for handling patient information. It connects patients with licensed, board-certified medical providers to assess their issues and prescribe the appropriate treatment.
- Licensed provider review before every prescription
- Providers set treatment and dosing instructions
- LegitScript-certified telehealth provider
- HIPAA-compliant privacy policy
How 24hrdoc Works
24hrdoc makes it easy to request medical care online in three steps:
Step 01
Complete an Online Assessment
You complete a brief form to help identify your needs by providing information about symptoms and basic health. This takes only a few minutes and includes simple, guided questions.
Step 02
Receive a Provider Review
A licensed medical professional reviews the information and determines the appropriate treatment.
Step 03
Get an Approved Prescription
24hrdoc electronically sends the prescription to the patient’s nearest or preferred pharmacy when the provider approves the treatment.
Most of the time, the prescription is approved and sent to the pharmacy within a few hours. A licensed provider prescribes based on the patient’s medical needs.
Which Services Does 24hrdoc Offer?
24hrdoc provides online care for 56 conditions, covering men’s and women’s health concerns, dermatology, and prescription refills. Its service categories include:
- Urgent Care30 conditions
- Men’s Health3 conditions
- Women’s Health2 conditions
- Sexual Health5 conditions
- Dermatology16 conditions
Urgent Care
Online assessments for dental and tooth infections, urinary tract infections (UTIs), strep throat, sore throat, cold and flu, sinus infections, sinus and nasal congestion, upper respiratory infections (URI), ear infections, diarrhea, and food poisoning. It also includes assessments for gout, COVID-19, cough and congestion, toenail fungus, athlete’s foot, motion sickness, pink eye, stye, bronchitis, allergy, oral thrush, cold sore, acid reflux, jock itch, acne, asthma, urethritis, ureaplasma, and mycoplasma.
Men’s Health
Online consultations for conditions such as erectile dysfunction, hair loss, and premature ejaculation.
Women’s Health
Online assessments for bacterial vaginosis (BV) and yeast infection.
Sexual Health
Online consultations for certain sexually transmitted infections (STIs), including trichomoniasis, gonorrhea, chlamydia, DoxyPEP, and genital herpes.
Dermatology
Online assessments for psoriasis, poison ivy, ingrown hair, eczema, abscess (boil), scabies, and ingrown nail. It also includes assessments for lice, tick bites, ringworm, and rash treatment, eyelash growth, dandruff care, cellulitis, impetigo, and shingles.
Common Prescription Medications
The provider may prescribe medications such as amoxicillin and tadalafil. All requests for prescriptions are individually evaluated by a U.S. licensed, board-certified medical professional.
Prescription Refills
Requests to renew existing medications through their online prescription refill service are available provided the provider approves the request.
Key Facts
- Company Name
- 24hrdoc
- Official Website
- https://www.24hrdoc.com/
- Business Type
- Telehealth and online prescription service
- Legal Entity
- The 24hrdoc, LLC (24hrdoc is a registered trademark)
- Headquarters
- Houston, Texas, United States
- Founded
- 2021
- Business Model
- Direct-to-consumer online telehealth service
- Availability
- 24 hours a day, 7 days a week
- Insurance
- Not required; 24hrdoc doesn’t file insurance claims
- Consultation Price
- Starting at $39.99
- Conditions Covered
- 56 conditions, with the major categories being urgent care, women’s health, men’s health, sexually transmitted diseases, and dermatology.
- Region Served
- United States, nationwide.
- Compliance
- LegitScript-certified telehealth provider with board-certified medical providers.
- Dispensing
- Not a pharmacy; prescriptions are sent electronically to the patient’s nearest or chosen pharmacy.
- Contact
- services@24hrdoc.com
Refunds and Monitoring
24hrdoc has a published refund policy on its website. Review the current policy for eligibility requirements and applicable terms before purchasing a consultation or treatment program. They provide refunds upon request under the following conditions:
- Your order has been canceled prior to being reviewed by our medical providers.
- They’re unable to provide a treatment recommendation.
Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Direct emails to services@24hrdoc.com.
Factual Questions and Answers
Factual questions and answers about prescriptions, pharmacies, payments, and travel.